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York's CHOCOLATE Story


Located in the heart of the historic City of York, close to York's famous street The Shambles and to Newgate Market. Discover the City's very special connection with chocolate and confectionery and its chocolate manufacturing families, by visiting 'York's CHOCOLATE Story'.


See, hear, explore, taste and indulge in pure 'Chocolate Heaven'

Make your own chocolates at our Chocolate Making Station

Learn about the City's famous family generations of chocolate manufacturers in our 'Story Zone'

Experience ingredients turning from chocolate bean to fantastic chocolate bars, and more, in our 'Factory Zone'

Visit our 'Indulgence Zone' and discover for yourself why chocolate makes you feel so good


Fully Guided Tours

Sweet Shop selling huge array of chocolate goodies

Chocolate Bar Cafe

Guidebook available (receive 50p off if you buy this Guidebook online with your tickets)

Take a mouth-watering journey through 'York's CHOCOLATE Story' - one of the City's newest and most popular visitor attractions. This is an entertaining and informative guided tour of York's history with chocolate and its well known chocolate-manufacturing families. Learn about the speciality chocolates and sweets they accomplished.

From the discovery of the cocoa bean in Central America's Rainforests thousands of years ago, through to the 18th Century when several of York's own Quaker families opened their own chocolate shops and cocoa houses, the families of Rowntree, Terry, Tuke and Craven made York world-wide famous from their amazing achievements. You'll be able to discover more about these chocolate founding families in 'The Story Zone'. 

The 'Factory Zone' informs you of how the cocoa bean is transformed in to quality chocolate in our virtual chocolate factory. Take a trip down Memory Lane and reminisce those times gone by with some of your recognised 'old favourites'.

Once you reach our 'Indulgence Zone, why not put what you've learned in to practice and treat yourself to delightful chocolate drinks and wonderful treats in our Shop and Chocolate Bar Cafe. 

From 1 February 2020:

Adult £13.50, Students & Senior Citizens £12.95, Child (aged 4-15) £10.95, Family of 4 (2 adults & 2 children) £44.95. Children under 4 years old are free of charge. Family of 5: £52.95.

Book online in advance and save 15%.

Open daily from 10am - 6pm, last tour is 5pm. Tours are daily, every 15 mins and last around 1 hour.

Closed on Christmas Day and New Year's Day.


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